Privacy Policy

Effective Date: 01/01/2024

Outsourced Operations, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website, enroll in our courses, or interact with our services.

By accessing or using our website and services, you agree to this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing information, and account login details when you purchase a course or sign up for an account.

Payment Information: Processed securely through our third-party payment providers (we do not store your full credit card details).

Course Activity Data: Progress, lesson completions, and usage patterns to improve your learning experience.

Technical Information: IP address, browser type, device information, and cookies for analytics and functionality.


2. How We Use Your Information

We use your information to:

- Provide access to the QBO course and related resources.

- Process payments and manage billing.

- Send course updates, resources, and support communications.

- Improve our website, services, and customer experience.

- Comply with legal, tax, and regulatory obligations.


3. Sharing of Information

We do not sell or rent your personal information. We may share information with:

Service Providers: Trusted vendors who help us with payment processing, email delivery, and hosting.

Legal Compliance: When required to comply with applicable laws, regulations, or legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of assets.


4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, track analytics, and deliver personalized content. You may adjust your browser settings to decline cookies, but some features may not function properly.


5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.


6. Your Rights

Depending on your location, you may have the right to:

- Access, correct, or delete your personal information.

- Request a copy of the data we hold about you.

- Opt-out of marketing emails (unsubscribe links are included in all emails).

- To exercise these rights, contact us directly.


7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us directly.